ONC Compliance Notice

This complaint process is maintained in compliance with 45 CFR 170.523 (n) - Complaint Process. All complaints are reviewed and reported quarterly to the Office of the National Coordinator for Health IT.

Report an Issue or Complaint

We value your feedback and take all concerns seriously.

Please use this form to report:

  • Safety concerns or medical errors
  • Functionality problems or bugs
  • Privacy or security issues
  • Usability or accessibility concerns
  • Data accuracy issues
  • General complaints or suggestions
Maximum 200 characters
Please be as specific as possible to help us investigate
Providing your email allows us to follow up if we need more information. This is optional but recommended.
1 + 8 = ?
Please solve the math challenge to verify your submission.
Privacy Notice

Do not include any Protected Health Information (PHI) such as patient names, medical record numbers, or specific clinical details in this form. If your complaint requires discussion of specific patient cases, please contact us through secure channels.

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What Happens Next?
  1. Acknowledgment: You will receive a reference ID for tracking purposes.
  2. Review: Our team will review your complaint within 2-3 business days.
  3. Investigation: We will investigate the issue and determine appropriate action.
  4. Response: If you provided an email, we will contact you with our findings.
  5. ONC Reporting: All complaints are summarized and reported quarterly to the Office of the National Coordinator for Health IT.

For urgent safety concerns, please contact:
Email: aluminum001@gmail.com